Why Motivating People Doesn’t Work…and What Does by Susan Fowler

By on February 21st, 2025 in Book Bites & Insights

Susan Fowler
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Have you ever found yourself questioning why those flashy bonuses and constant pep talks don’t seem to spark the genuine drive you crave in your work—or even in your personal life? I recently picked up Why Motivating People Doesn’t Work… and What Does by Susan Fowler, and let me tell you, it flipped my perspective on what truly motivates us. This book isn’t your run-of-the-mill leadership guide; it challenges centuries-old dogmas about extrinsic rewards and reveals the secret sauce behind authentic, self-driven success.

In today’s fast-paced world where even our daily habits—like cultivating healthy eating habits—have become part of our quest for personal excellence, Fowler’s insights into internal motivation resonate more than ever. Just as we’re constantly bombarded with advice on healthy eating benefits and why healthy eating is important, Fowler’s work urges us to reconsider our approach to motivating ourselves and others.

The Spark That Ignites Change

Imagine walking into a room filled with people, all buzzing with energy, yet something is missing—there’s no fire, no genuine spark. You might be surrounded by external motivators: rewards, recognition, and yes, even the occasional push to keep up with everyone else. But as Fowler points out, these incentives often work like a Band-Aid on a deep-seated issue. According to her research, people are naturally motivated, and the trick is understanding the “why” behind that motivation rather than bombarding them with external rewards.
Learn more about her perspective on intrinsic drives on Goodreads and get a glimpse into the core message of the book.

Background: Rethinking Motivation

Susan Fowler, who also happens to be the CEO and founder of Mojo Moments, is a thought leader in leadership and motivation. With a rich background that includes co-authoring Self Leadership and the One Minute Manager, Fowler’s work builds on a deep understanding of human behavior and the psychology behind what truly drives us. The book dismantles the traditional model of rewards and punishments—a model that might remind you of the oversimplified view of when healthy eating becomes unhealthy, where rigid rules can sometimes do more harm than good.

In a nutshell, Fowler argues that everyone is motivated—but not necessarily in the ways we think. Instead of constantly chasing external rewards, we should be focusing on internal drivers: our psychological needs for autonomy, relatedness, and competence. This is similar to the journey many embark on when learning about healthy eating and exercise, where the emphasis shifts from strict regimens to finding a personal balance that works best for you.

A Closer Look at the Book’s Core Message

At its heart, Why Motivating People Doesn’t Work… and What Does is about understanding what truly inspires us to perform at our best. Fowler introduces the concepts of self-regulation and psychological needs:

  • Self-Regulation: This is about how we manage our feelings, thoughts, and values. It’s the internal compass that helps us navigate challenges and set personal goals.
  • Psychological Needs: Fowler outlines three main needs—autonomy, relatedness, and competence. When these needs are met, our motivation thrives naturally, without the need for external pressure.

Fowler’s perspective aligns with modern leadership practices that emphasize intrinsic rewards over external ones. Just as you might tweak your diet to focus on healthy eating benefits rather than merely following a fad, effective leaders need to understand what inherently drives their teams.

A Table of Motivation: External vs. Internal Drivers

To make things a bit clearer, let’s break down some key differences between external and internal motivation in the table below:

AspectExternal MotivationInternal Motivation
SourceRewards, recognition, and punishmentsPersonal values, passions, and internal satisfaction
LongevityOften short-term and inconsistentSustainable and long-lasting
ExamplesBonuses, grades, promotions, and public praiseMastery of a skill, personal growth, and fulfilling challenges
Impact on CreativityCan stifle creativity due to fear of failureEncourages innovation by fostering a sense of purpose
Alignment with ValuesMay not align with personal values if imposed externallyStrong alignment with individual values and goals
Real-Life ComparisonSimilar to fad diets that promise quick resultsLike cultivating healthy eating habits that nurture overall well-being

This table not only highlights the core differences but also parallels the journey toward sustainable personal change—much like transitioning from an unsustainable diet to one where you appreciate why healthy eating is important.

Motivational Outlooks: The Spectrum of Drives

Fowler further categorizes motivational outlooks, explaining that people can be driven by various reasons:

  • Disinterested: A lack of value in the task itself.
  • External: Motivated by factors such as money, status, or power.
  • Imposed: Driven by a sense of duty or to avoid guilt.
  • Aligned: Where the task is linked to personal values.
  • Integrated: Connecting the task to a broader sense of purpose.
  • Inherent: Simply enjoying the activity for its own sake.

Each of these motivational outlooks can be compared to our everyday choices. Think of it like deciding on a meal plan. Some people might choose food just for its taste (external), while others pick meals that align with their health goals (integrated). This analogy can be drawn to healthy eating and exercise, where the benefits go beyond the surface level of appearance to nurturing long-term well-being.

For a more in-depth exploration of these motivational factors, check out Fowler’s detailed analysis on Fisher OSU.

Implications for Leaders and Teams

One of the most striking aspects of Fowler’s work is its relevance to leadership. Traditional management often emphasizes a top-down approach, using incentives to drive performance. However, Fowler’s research shows that when people’s psychological needs are met, they perform better, feel more fulfilled, and contribute more effectively to their teams.

For leaders, this means shifting the focus from simply handing out rewards to fostering an environment where autonomy, relatedness, and competence are prioritized. In practice, it’s like moving from a strict calorie-counting diet to one that encourages a balanced approach to nutrition—highlighting the need for a shift from superficial fixes to deep-seated changes. If you’re curious about the impact of such approaches, you might find the discussion on Lithespeed particularly enlightening.

Connecting Motivation to Everyday Life

While the book primarily targets leadership and organizational behavior, its principles can be applied to everyday life. Think about your personal goals, such as establishing healthy eating habits. Just as you might be tempted to try extreme diets for quick results, relying solely on external motivators in your career or personal projects can lead to burnout and dissatisfaction. Fowler’s argument is clear: sustainable change comes from within.

Let’s take the example of healthy eating benefits. You’re not just eating to fill your stomach; you’re eating to feel better, have more energy, and ultimately improve your quality of life. Similarly, when your internal drive is aligned with your actions, every task—no matter how mundane—can become a part of a larger, fulfilling narrative. This is why understanding why healthy eating is important can lead to choices that are both nourishing and sustainable.

On the flip side, there’s a cautionary tale in both contexts. Just as when healthy eating becomes unhealthy if it turns into an obsession or a source of stress, external motivators in the workplace can backfire if they create pressure without genuine engagement. The key takeaway? Balance and alignment with personal values are paramount.

Practical Tools and Examples

Fowler doesn’t just stop at theory; she provides practical examples and tools to help leaders foster the right kind of motivation. Here are a few strategies drawn from her insights:

  • Quiet Coaching: Instead of constant verbal encouragement, which can sometimes feel patronizing, focus on creating an environment that quietly supports growth and autonomy. This approach is akin to choosing a balanced meal over a quick-fix snack—nurturing and sustainable.
  • Aligning Tasks with Values: Encourage individuals to see how their daily tasks contribute to a larger purpose. Much like understanding the healthy eating benefits of a well-rounded diet, recognizing the bigger picture can transform mundane tasks into meaningful endeavors.
  • Fostering Autonomy: Allow team members the freedom to make choices that align with their strengths and interests. When people feel they have control over their work, motivation flourishes, much like the positive outcomes of a personalized approach to healthy eating and exercise.

For more actionable tips, you can explore additional insights on Premiere Speakers where Fowler’s methodologies are discussed in detail.

The Nuances of Implementation

While the book is rich with insights, it’s important to note that some readers might find parts of it repetitive or overly simplistic. In complex environments where external pressures and structural challenges exist, implementing Fowler’s recommendations can be daunting. This critique isn’t unique to her work; it mirrors debates in other fields—for instance, in nutrition, where experts discuss when healthy eating becomes unhealthy if strict guidelines lead to stress or disordered habits.

Fowler’s focus on one model of motivation might leave some wondering if she’s missing other perspectives. However, the strength of her argument lies in its clarity and actionable advice. Even if you’re not in a leadership role, understanding your own intrinsic drives can empower you to seek environments—both at work and in your personal life—that align with your true values.

Comparing Traditional and Intrinsic Motivation Approaches

To further illustrate the differences, consider the following comparison:

Traditional ApproachIntrinsic Motivation Approach
Focus on external rewards (bonuses, accolades)Emphasis on internal satisfaction and growth
Short-term performance spikesLong-term engagement and sustained performance
Often creates dependency on rewardsFosters self-regulation and independence
Can lead to stress and burnoutEncourages balanced well-being (much like adopting healthy eating habits)

This comparison not only encapsulates the core arguments of Fowler’s book but also reflects how these principles can be translated into everyday decisions, be it in work or in maintaining a lifestyle that values healthy eating and exercise.

Real-World Implications and Broader Perspectives

Fowler’s research has broad implications beyond the boardroom. In education, parenting, and even self-improvement, understanding the source of motivation can lead to more effective and lasting changes. For instance, educators who recognize the intrinsic interests of their students often see better engagement and creativity in the classroom. Similarly, when you approach your personal health goals by understanding the deep-seated reasons behind your choices, you’re more likely to maintain practices that lead to healthy eating benefits over the long run.

This holistic approach to motivation is reflective of a broader trend in many areas of life today. Just as experts advise a balanced approach to healthy eating and exercise to achieve overall well-being, Fowler’s insights advocate for a balanced, internally driven approach to achieving success. Her book encourages us to stop chasing external validation and to instead cultivate an inner drive that is both sustainable and fulfilling.

A Final Word on Susan Fowler’s Contribution

In a world where the allure of quick fixes and instant rewards is ever-present, Why Motivating People Doesn’t Work… and What Does stands as a reminder that true motivation is not something that can be handed to you—it has to be nurtured from within. Fowler’s work is a call to reexamine how we lead, how we inspire, and ultimately, how we live our lives.

The beauty of her message is that it transcends traditional boundaries. Whether you’re a CEO, a teacher, or someone trying to build a better daily routine, the insights offered in this book can serve as a guide for personal transformation. In many ways, Fowler’s message is the same as embracing a lifestyle that values healthy eating benefits: it’s not about following the latest trend, but about understanding and aligning with what truly nourishes you.

For those interested in a deeper dive into her philosophy and real-world applications, additional perspectives can be found on Lithespeed’s review and on Fisher OSU’s blog.

Bridging the Gap Between Theory and Practice

As we wrap up this exploration of Fowler’s groundbreaking book, let’s circle back to the everyday parallels that make her work so relatable. Think of the ongoing debates about why healthy eating is important. Just as nutrition experts emphasize that a balanced diet leads to better overall health and vitality, Fowler’s research suggests that aligning our work with our internal values results in better performance and satisfaction.

Moreover, much like how discussions around when healthy eating becomes unhealthy remind us to avoid extreme, unsustainable diets, her work cautions against over-reliance on external motivators. The goal isn’t to dismiss the value of rewards entirely but to understand that they’re most effective when they complement, rather than replace, intrinsic drives.

The Takeaway: An Invitation to Reflect

In closing, Why Motivating People Doesn’t Work… and What Does isn’t just another business book—it’s a transformative guide that challenges us to reframe how we think about motivation. Fowler’s emphasis on self-regulation and fulfilling our psychological needs echoes the broader idea that meaningful change comes from within.

The next time you feel the urge to chase after the next big reward, or when you’re tempted by quick fixes, take a moment to reflect on what truly drives you. Whether it’s adopting better healthy eating habits or seeking a more fulfilling career, the underlying message remains the same: sustainable growth comes from aligning your actions with your inner values.

For a practical step, consider setting aside time for self-reflection. Identify the moments when you felt most energized and fulfilled—what was the common thread? Chances are, it wasn’t the external praise but the deep, intrinsic satisfaction of doing something meaningful. This approach not only leads to better personal outcomes but also mirrors the strategies Fowler advocates for effective leadership.

Embracing a Holistic View of Motivation

As we integrate the lessons from Fowler’s book into our daily lives, it’s essential to recognize that motivation, much like our approach to healthy eating and exercise, requires balance. While external rewards can offer a temporary boost, they pale in comparison to the long-term benefits of internal fulfillment. This holistic view is what sets the stage for a more authentic, engaging, and sustainable path to success.

By embracing the insights from Why Motivating People Doesn’t Work… and What Does, you’re not just adopting a new strategy for leadership—you’re cultivating a mindset that values deep, intrinsic rewards over superficial gains. And isn’t that the kind of transformation we all seek?

Conclusion: Redefining Success from the Inside Out

In our quest for success, whether in the boardroom or in our personal lives, the journey often leads us back to a simple truth: real change comes from within. Susan Fowler’s Why Motivating People Doesn’t Work… and What Does challenges us to discard outdated motivational methods and embrace a more nuanced, internally driven approach.

This book has sparked a new way of thinking about what drives us. It has inspired leaders to look beyond the surface of external rewards and focus on the deeper psychological needs that fuel our actions. It has also reminded everyday readers that just as cultivating healthy eating habits improves our physical well-being, nurturing our internal motivations leads to a richer, more fulfilling life.

If you’re ready to move beyond the conventional wisdom of rewards and punishments, to foster environments—both at work and at home—that truly support growth and self-regulation, this book is a must-read. Dive into the practical tools and insightful narratives Fowler provides, and you might just find that the journey to lasting motivation is not as complicated as it once seemed.

For more perspectives on intrinsic motivation and actionable leadership strategies, explore additional resources like Premiere Speakers and learn how to apply these principles to everyday challenges. Whether you’re rethinking your approach to work or looking for inspiration to revamp your lifestyle choices, the insights from Fowler’s work can serve as a powerful guide.


By connecting the dots between effective leadership and our personal habits—be it in the realm of motivation or the pursuit of healthy eating benefits—we uncover a universal truth: sustainable change is driven by internal passion, not external pressure. So, next time you’re faced with a challenge, remember to look within, and let your intrinsic drive lead the way.

Happy reading, and here’s to finding your true spark!


References:

  • Fowler’s detailed analysis and core message can be further explored on Fisher OSU.
  • Learn more about Susan Fowler’s background and leadership philosophy on her LinkedIn profile.
  • Additional insights and practical examples can be found on Lithespeed.
  • For reader reviews and broader perspectives, visit Goodreads.

Embrace the journey from external rewards to internal fulfillment, and let your intrinsic motivation transform not just your career, but your life.

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